Refund and Returns Policy

1. Introduction

At PSPC.in, customer satisfaction is our priority. We strive to provide high-quality pre-built PCs and accessories. However, if you are not completely satisfied with your purchase, we are here to help. Please read our Return and Cancellation Policy carefully.

2. Return Policy

2.1 Eligibility for Returns

  • Products can be returned within 7 days of delivery.
  • Items must be unused, in their original packaging, and in the same condition as received.
  • Proof of purchase (invoice or receipt) is required.

2.2 Non-Returnable Items

  • Software products once activated.
  • Customized PCs or components modified as per customer request.
  • Items purchased under promotional offers or clearance sales.

2.3 Return Process

  1. Initiate Return: Contact our support team at [email protected] with your order details.
  2. Approval: Once approved, you will receive instructions for returning the product.
  3. Return Shipping: Customers are responsible for the cost of return shipping.
  4. Inspection and Refund: Upon receiving and inspecting the returned product, a refund or replacement will be processed.

2.4 Refunds

  • Refunds will be credited to the original payment method within 7-10 business days.
  • Shipping charges are non-refundable.

3. Cancellation Policy

3.1 Order Cancellation

  • Orders can be canceled within 24 hours of placing the order.
  • After 24 hours, cancellations may not be accepted as the order processing would have begun.

3.2 Refund for Canceled Orders

  • If the order is canceled before shipment, a full refund will be issued.
  • If the order has been shipped, the return process must be followed once the product is delivered.

4. Damaged or Defective Products

4.1 Reporting Damages

  • If you receive a damaged or defective product, please report it within 48 hours of delivery.
  • Provide photos of the damaged item and packaging for verification.

4.2 Replacement or Refund

  • Upon verification, a replacement or full refund will be offered, including return shipping charges.

5. Warranty and Support

  • All products are covered under the manufacturer’s warranty as mentioned on the product page.
  • For warranty claims, please contact us or the manufacturer directly.

6. Contact Us

For any questions or assistance with returns and cancellations, please contact us at:

7. Changes to this Policy

PSPC.in reserves the right to update or modify this Return and Cancellation Policy at any time. Changes will be effective immediately upon posting. Please review this policy periodically for updates.